Delivery and returns

Shipping of your purchase.

By choosing Colissimo as delivery option, Marlot-Paris is delighted to offer you a delivery in 2-3 days maximum all over the world.

Your orders are generally shipped in 48 hours.

Return costs are the responsibility of the customer

At the date of receiving your package you have 14 days to return the ordered products without cause or penalty.

Please note : Your country (destination of goods) may apply customs duty on this import. In this case Colissimo International will contact you to pay the duty in order to get the goods.

In any cases, please don't hesitate to contact us

Return

Returns are the responsibility of the customer. Please note that returned items must not have been worn.
Items with missing tags and in poor condition cannot be returned.
For sandal returns, please return the pair in its plastic bag with the barcode, otherwise we will not be able to refund you.
MARLOT reserves the right to refuse any return that does not meet these conditions.

The customer has a period of fourteen (14) days to return the products he has ordered for any reasons

Here are the steps to follow:

- connect to your customer account

- go to their "My returns" area to download and print the return slip to be inserted in the package.

Indicate its order number as well as the product (s) concerned and whether it is an exchange or a return. In the case of an exchange, clearly specify the desired size. - send the package to the following address and keep proof of the deposit as well as the tracking number:

CAP 18
MARGUERITE, pour MARLOT PARIS
189 rue d'Aubervilliers
Voie C Porte 10
75018 Paris

Refund

We will refund you once the package has been received via the payment method used when ordering. Allow up to 15 working days to give our teams time to process your return.